latest MATE Knowledge Base posts

nbn Internet Services | 27 March 2025

Introducing the Flamin' Fast 1Gbps Plan Plan speed: 1000/50 Designed for Serious internet users on selected NBN technolog...

IBO Support, MATE Knowledge Base | 25 March 2025

Hello Conxxion Team! Adrian here! We had an absolute blast catching up with you all at this year’s Accelerate event on the Go...

MATE Knowledge Base | 4 March 2025

Hi mate! I am excited to share with you the details of our latest promotions aimed at providing exceptional value to our cus...

IBO Support, MATE Knowledge Base | 14 January 2025

When does my MATE Mobile Service Start? Your Mate Mobile service starts from the time that your service goes active and you ...

IBO Support, MATE Knowledge Base | 13 January 2025

Can I Bring My Current Phone Number To MATE? Yes, you can bring your current phone number over to MATE. After you have signe...

Accounts and Billing, IBO Support, MATE Knowledge Base | 13 January 2025

Wifi Calling, Volte and Data Banking - Features/Benefits What is Data Banking and how does it work? All MATE mobile plans com...

Accounts and Billing, IBO Support, MATE Knowledge Base | 10 January 2025

Should I Cancel My Number Before Switching To Mate? No. Your service must be active with your previous provider in order for t...

IBO Support, Video Training | 7 October 2024

Introducing Video Support! Below are some step-by-step guides to help with using our self-care portal and myMATE app! Mobile ...

MATE Knowledge Base, nbn Internet Services | 10 September 2024

MATE Connect is live!  We are now offering automatic configuration on our network! What does that mean for you? Custo...