Introducing Video Support!
Below are some step-by-step guides to help with using our self-care portal and myMATE app!
Mobile Sign Up & SIM/Esim Activation
All about eSIM with MATE
Adding an nbn internet service to your account – myMATE app
Adding a mobile service to your account – myMATE app
Adding an nbn internet service to your account – self-care portal
Add a mobile service to your account – self-care portal
Allocating a SIM card to your order – self-care portal
Changing your mobile plan – self-care portal
Checking your mobile data usage – self-care portal
Changing your nbn internet plan – self-care portal
Checking for nbn internet outages – self-care portal
Checking for mobile outages – MATE website
More videos will be added shortly, so watch this space!