nbn Fibre to the Premises (FTTP) Connection
MATE Knowledge Base, nbn Internet Services | 23 May 2023
An nbn Fibre to the Premises (FTTP) connection is used in circumstances where a fibre optic line will be run from the nearest available fibre node, directly to your premises.
FTTP connections require an nbn network device to be installed inside your home. This device requires power to operate and can only be installed by an approved nbn installer which MATE will organise on your customer’s behalf once they sign-up.
nbn FTTP connection timeframes
Service Class 0 – N/A (Not serviceable but is in the footprint of NBN Network which means it will be serviceable one day)
Service Class 1 – 1 – 14 Business Days (Serviceable but a tech appointment is required, no NBN box or NTD has been installed)
Service Class 2 – 1 – 9 Business Days (Serviceable but a tech appointment is required, outside NBN box is installed but no NTD in premises.
Service Class 3 – 1 – 3 Business Days (Serviceable no tech appointment needed, remote activation only)
