Conxxion IBO Support
Welcome to the Conxxion IBO support page. Here you'll find the latest help and onboarding support specifically for Conxxion Independent Business Owners selling MATE services.
27 March 2025
Current NBN Plans
25 March 2025
Accelerate Gold Coast Event Recap
4 March 2025
Current Promo's
14 January 2025
When Does My MATE Mobile and Internet Service Start?
13 January 2025
Can I Bring My Current Phone Number To MATE?
13 January 2025
Mobile Features - Data Banking, Volte and Wifi Calling
10 January 2025
Should I cancel my number before switching to Mate?
7 October 2024
Video Training
10 September 2024
MATE Connect
27 March 2025
Current NBN Plans
25 March 2025
Accelerate Gold Coast Event Recap
4 March 2025
Current Promo's
14 January 2025
When Does My MATE Mobile and Internet Service Start?
13 January 2025
Can I Bring My Current Phone Number To MATE?
13 January 2025
Mobile Features - Data Banking, Volte and Wifi Calling
10 January 2025
Should I cancel my number before switching to Mate?
7 October 2024
Video Training
10 September 2024
MATE Connect
more on Conxxion IBO Support
Accounts and Billing, IBO Support, MATE Knowledge Base | 13 January 2025
Mobile Features - Data Banking, Volte and Wifi Calling
Wifi Calling, Volte and Data Banking - Features/Benefits What is Data Banking and how does it work? All MATE mobile plans com...
Accounts and Billing, IBO Support, MATE Knowledge Base | 10 January 2025
Should I cancel my number before switching to Mate?
Should I Cancel My Number Before Switching To Mate? No. Your service must be active with your previous provider in order for t...
IBO Support, Video Training | 7 October 2024
Video Training
Introducing Video Support! Below are some step-by-step guides to help with using our self-care portal and myMATE app! Mobile ...
MATE Knowledge Base, nbn Internet Services | 10 September 2024
MATE Connect
MATE Connect is live! We are now offering automatic configuration on our network! What does that mean for you? Custo...
MATE Knowledge Base | 9 September 2024
Fibre Upgrade Process
What is NBN’s Free Fibre Upgrade Scheme? Find out more here! The NBN fibre upgrade is a free installation that cust...
Accounts and Billing, IBO Support, MATE Knowledge Base | 9 September 2024
Marketing Material
As a reseller of MATE services, we want to provide you with the best possible support to acquire new customers. Below are li...